Refund and Returns Policy

Our Commitment to Your Satisfaction

At Curvy Shapewear US, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a straightforward return and refund process.

Returns

• You may return most new, unopened, and unused items within 30 days of delivery for a full refund.
• Items must be returned in their original packaging with all tags and accessories included.
• To initiate a return, please contact our customer support team at [email address] or [phone number]. We will provide you with a return shipping label and instructions.
• Return shipping costs may be deducted from your refund unless the reason for return is a result of our error.

Refunds

• Once we receive your returned item and inspect its condition, we will process your refund.
• Refunds will be credited to the original payment method within 7-10 business days.
• Shipping costs are non-refundable unless the return is due to an error on our part.

Exceptions

• Certain items, such as personalized or custom-made products, may not be eligible for returns.
• Items marked as “Final Sale” are not eligible for returns or refunds.

Exchanges

• If you would like to exchange an item for a different size or color, please contact our customer support team.
• We will do our best to accommodate your exchange request, depending on availability.

Defective or Damaged Items

• If you receive a defective or damaged item, please contact us immediately. We will either replace the item or issue a full refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please don’t hesitate to contact our customer support team at:

• Email: [email address]
• Phone: [phone number]

We’re always here to help!